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Channel: Troubleshooting – Citrixology
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Unable to use Netscaler 10.1 GUI – Java issues

Hi Folks, The below is another little trick to get the Netscaler GUI work with Java. Java is known for its quirky software, sometime it is opens a big hole in the network luring all the hackers to have...

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XPERF – All that you would need to troubleshoot slow startups and logon times...

I am going to talk something that I got really excited about as a tool that you must have if you are into IT support. The tool is a Microsoft built tool named XPERF. Xperf is an advanced...

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Enable Citrix StoreFront tracing

I recently had to install Citrix StoreFront 2.0 for a customer and it kept failing for some unknown reasons. That’s when you need the StoreFront tracing to pinpoint the issue. Open PowerShell in Admin...

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Citrix/Windows troubleshooting using Microsoft Exchange Server Error Code...

This tool is immensely helpful to determine error values from decimal and hexadecimal error codes in Microsoft Windows operating systems. Though Microsoft says that the tool is developed for MS...

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XenDesktop 7 error XDDS:07E48AB2 when using Machine Creation Services

Machine Creation services could fail when creating a new Catalog with the following error message. I have seen this happening on a fresh XenDesktop 7 setup. Clicking on error details will give you this...

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How to disable Click here to restore the language bar on “Server Name” when...

For a recent deployment of XenApp 6.5, I have been asked by the customer to remove/disable the language bar that appears in the notification area of Citrix servers. To fix this, all you need to do is...

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XenApp 6.5 – Disable Load Balancing and enable Session Sharing, well...

Hello there, It’s time for another quick write-up. I was asked by one of my customers to look into an issue with a published instance of Snipping Tool with background grayed out  when invoked to take a...

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Oracle Discoverer Issue in XenDesktop7 XP VDI – failed to update system...

We have a XenDesktop 7 setup for one of our customers and they wanted to leverage Windows XP VMs to deliver some legacy Oracle apps to the users. One of the notorious ones from that suite was Oracle...

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Using XPERF to troubleshoot slow logons

Installing XPERF to capture a slow boot or logon trace Install XPERF from the Windows SDK for Windows 7 and .NET Framework on the slow boot or logon computer. Hint 1: It is possible to install only the...

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NetScaler Commands – Check policy hits

When troubleshooting NetScalers, administrator may need to check which policies take effect when users connects. You will need to connect to the NetScaler using PuTTy or your favorite tool that does...

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XenApp & XenDesktop 7.x – Logon delay of 20 seconds at ” Please wait for...

If you ever have a situation where your Citrix logons sits on “Please wait for Citrix User Profile Manager” for around 20 – 25 sec, you have come to the right post. I have had this strange one where...

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XenApp & XenDesktop 7.x – Error “Incompatible Settings on SDK” on Delivery...

My colleague came across this error message while working with a customer where he had to prevent Citrix Desktops from being shown to users if they are in a particular AD group. He didn’t recall what...

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Check the realtime performance/statistics of a NetScaler vServer

There are many a time you would want to look at the vServer performance due to many reasons – you are just too curious to see all the numbers, you have an issue with excessive resource utilization due...

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Don’t let your user-experience be a “Spectre” of itself after “Meltdown”

Evaluating the impact of patches to address Spectre and Meltdown vulnerabilities

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How to verify that NetScaler COOKIEINSERT persistent sessions are working?

Ever had issues with your Storefront load balancing setup not working after painstakingly setting up NetScaler load balancing? Now, let’s discuss a few reasons why cookie based persistence are better...

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Grayed Out Disk Cache Size in Citrix MCS – XenApp 7.15 LTSR

To all the people out there who had issues when trying to create a machine catalog on versions above 7.9 and wondered why the Disk Cache option is greyed out, here is a potential answer to that issue....

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How to disable Click here to restore the language bar on “Server Name” when...

For a recent deployment of XenApp 6.5, I have been asked by the customer to remove/disable the language bar that appears in the notification area of Citrix servers. To fix this, all you need to do is...

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Grayed Out Disk Cache Size in Citrix MCS – XenApp (Citrix Virtual Apps and...

To all the people out there who had issues when trying to create a machine catalog on versions above 7.9 and wondered why the Disk Cache option is greyed out, here is a potential answer to that issue....

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What’s the Serial Number of my Mac, PC or laptop?

How do you find the serial number of your Mac or PC?

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How to trace the account lockout source machine in Active Directory?

To trace the account lockout source machine in Active Directory, there are several methods available. One way is to enable account lockout events in the domain controller logs by enabling the audit...

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